A+ Rating From BBB: What It Means For Roofing Customers
•
Written By
Punum Roofing of Houston, Inc.
Any kind of home improvement project is an important investment. During the process, you are bound to make some critical decisions that can affect the property value and structural integrity of your home. This includes finding the right roofing company. Fortunately, you can uncomplicate this initial step by looking up the assigned Better Business Bureau (BBB) rating of the company. This organization’s purpose is to protect homeowners from fraudulent and low-quality products and services.
The BBB rating is based on the information BBB has about the business, including transparent business practices and how well roofers handle customer complaints. Choosing a local contractor with a BBB rating of A-plus (the highest possible rating) is an excellent way to predict the company’s level of service. But what does this grade exactly guarantee you?
High-quality products
Defective and low-quality products are a definite no-no. With an A-plus rating, you can be confident that the roofing company will only supply high-grade and functional materials as certified by previous customers.
Outstanding customer service
The way roofing companies handle customer complaints says a lot about them. Having attained the highest standard from BBB means that the contractor involved has successfully resolved every known problem issued by different customers. This assures you that if miscommunication or mistakes occur, your contractor will try to remedy the issues. Free roof estimates offered by contractors are usually a sign of good customer service.
Reasonable payment terms
A reputable roofer will not ask a full pay upfront. Certainly, flexibility on payment terms should be emphasized before the project even starts. This also shows that the company has confidence in its ability to complete the assigned tasks in an efficient manner.
Timely completion
Of course, the schedule should be confirmed with the company. But a highly rated company will strive to always meet your deadlines.
Punum Roofing of Houston, Inc. only wants the best for your home. As a leading certified shingle roofer in Texas, we aim to protect your property investment with high-quality products and workmanship. Call us today at (713) 244-5530, or fill out this contact form to submit a request or schedule a consultation.
Recent Articles
Choosing Roofing Materials For Historic Homes
Historical homes carry with them a certain timeless appeal that newer homes simply do not have. Unfortunately, they can be difficult to maintain, as a lot of their parts (roofing, in particular) can be quite old and must be custom-made, making it quite challenging to find free roof estimates whenever you need repairs or replacement.
Choosing New Asphalt Shingle Colors
Many roofers may tell you to stick with asphalt shingles for roof replacement projects. It’s popular, low cost, practical and even suits many traditional home styles. Tile, metal or slate roofs, though they last longer, cost a lot more and are quite heavy. Many homes aren’t built to support them. Wood shingles, ideal for ranch or rustic homes, can develop algae in moist climates. That’s why asphalt shingles are the go-to option among homeowners.
Building Proper Communication With Your Roof Contractor
It takes careful planning and consideration to fully replace your roof, and this can be a daunting task if you choose to do it on your own. It’s better to do your research and hire a professional who can help you build a good roof over your home. Of course, you should also hire someone who knows how to listen and communicate with you in each step of the roofing process.
Asphalt Shingle Cracks And Splits: Differences And Causes
Asphalt shingles provide reliable protection against the elements. However, much like other roofing materials, they can also be prone to damage if they are poor quality or eventually deteriorate due to age. Cracking and splitting are two common issues in asphalt shingles.